Blog

February 24th, 2015

BusinessIntelligence_Feb24_BIn today’s technological landscape, companies increasingly rely on sophisticated business intelligence tools to help them to make better and more strategic business decisions. Applying the best technology to your practices can give you an edge over your competitors and increase the thing that matters to your business most - productivity. Read on to find out more about three efficient BI tools that may benefit your bottom line.

The Internet of Things

The concept of the Internet of Things (IoT) is to embed electronic sensors into any physical objects, allowing them to be controlled via the Internet. This includes everything from mobile phones to refrigerators, washing machines and even cars. The idea of IoT is exciting and definitely practical in today’s technology-driven world. While the concept has been around for several years, many business owners still don’t even know what the IoT means. So let’s take a closer look at how IoT will impact businesses.
  • Increased efficiency - Businesses will be able to connect devices for efficient, real-time operations. For instance, IoT can connect a warehouse system and point-of-sale scanners together to provide better inventory management.
  • New business opportunities - Today there are approximately 10 billion connected devices, and this number is growing fast. IoT opens a door to new business opportunities as customers need new devices and services in their everyday lives.
  • More security concerns - While the idea of connecting everything together is exciting, businesses will have to pay extra attention to security. More data stored online means increased chances of information theft and cyber security issues.

3D Printing

Some businesses have probably never considered that 3D printing could be of use to them, partly because they’re so accustomed to the traditional way of printing 2D materials such as posters and flyers. But now 3D printing allows businesses to manufacture three-dimensional solid objects from a digital file. Since the costs of technology are expected to decrease, 3D printing could be adapted to business practices for various purposes.

The main benefits of 3D printing for businesses are increased productivity and creative, customizable new designs. Product designers can use 3D software to speed up the creation of product prototypes. It also allows for remote cooperation between colleagues, which increases the ability to brainstorm ideas for faster product-development cycles. 3D printing processes are also highly customizable to suit the needs of clients.

The Enterprise Cloud

Companies are now familiar with cloud computing, having used it for data storage and synchronization for the past few years. But the enterprise cloud offers more flexibility and scalability than regular cloud computing, and is noted for its cost efficiency, security, and easy-to-use model. Enterprise cloud computing refers to a firewall protected computer system which is able to offer software, infrastructure and platform and web services. They can provide private access and a virtual scalable environment controlled by either a single company or consortium.

Nowadays, businesses require faster innovation, remote access, and better cross-product integration. This is where the enterprise cloud comes in; to deliver cost savings and provide better security to accommodate business growth. You’ll want to adopt the enterprise cloud to gain advantage over your competitors.

If you’re interested in boosting your business performance with BI tools, contact us today and see how we can help.

Published with permission from TechAdvisory.org. Source.

February 23rd, 2015

SocialMedia_Feb23_BAre you tired of waffling around on social media in an attempt to boost business? Maybe you have accounts on LinkedIn, Twitter, Instagram, Reddit and more, but you seem to be making little progress. To make matters worse, you’ve gained less than 50 Facebook likes since starting out. What gives? Well, there are some sensible social media strategies that can pull you out of the trenches. Read on to learn how you can put them into action.

Undoubtedly, the most important strategy to use in your social media plan is...to have a strategy to begin with. Know how much time you can dedicate to social media, block out the hours to focus on it and don’t waste that time checking out friends’ vacation photos or celebrity twitter feeds.

If you don’t have a strategy, you’re going to waste time posting irrelevant updates that won’t engage with your audience. To help you plan an effective social media strategy, here are three crucial tips to get you off on the right foot.

Initially focus on the big three

Most social media experts agree that the three platforms that generate the most business leads, engagement and brand exposure are Linkedin, Facebook and Twitter. When you’re getting started, your efforts should be primarily focused on these three. After you’ve gained followings here, then you can start forging paths into YouTube, Instagram, and Pinterest amongst others.

Post at prime exposure times

Studies have shown that around lunch and dinner time are ideal posting times (since everyone is uploading photos of their meals). As for which days, many marketers agree your posts are most likely to get noticed on Tuesdays and Thursdays. So these are the times to deliver those high-impact messages you’ve been randomly shooting out.

Find the value in your post

On social media, you should always be focused on selling your services, right? Wrong. Only 15% of your posts should concern news about your business and its products. The other 85% should focus on providing fun, valuable and timely content.

When you create a new post, you should ask yourself what’s in it for the customer. What do they get from reading it? Seriously, why is someone going to share your post or talk about your business unless it adds value to their life? Think about the posts you share personally. Do they provide value to your friends and family? We’re guessing the answer is yes.

For more tips on how social media can create buzz for your business, contact us today.

Published with permission from TechAdvisory.org. Source.

Topic Social Media
February 20th, 2015

VMware_Feb20_BFor businesses, maximizing profit while reducing costs is one of the most important goals. Since many companies nowadays hugely rely on technology, investing in virtualization could be a worthy decision in the long run. VMware is a software company that has offered cloud services and virtualization software for businesses since 1998. VMware has recently announced the release of its new vSphere 6 virtualization software. Read on to find out exactly what vSphere 6 is and how your business can profit from it.

What is vSphere 6?

After three years of development, VMware has finally released vSphere 6, the latest version of its virtualization platform. vSphere 6 is a cloud system that turns physical resources into virtual ones. It also allows users to run multiple operating systems and applications on a single computer. The new vSphere 6 is equipped with new capabilities to suit the needs of business users.

What are its new features?

vSphere was recently updated to version 6 and, along with the update, a number of new features were added that could prove useful for businesses.
  • Content Library - This new function enables users to store virtual machine templates, applications, ISO images and script into a centralized management tool of vSphere, the vCenter. It is very useful when you need to install files or maintain your infrastructure. With Content Library, you can keep everything in one place, allowing easy access when needed.
  • vMotion - Migrating data can be one of the most daunting tasks for administrators. With vMotion, you can move an active virtual server from one physical server to another without downtime. vMotion will retain the network’s connections and perform non-disruptive live migration with a high speed network connection. The whole process takes merely seconds to execute, so users won’t even notice that the server has been moved!
  • Fault Tolerance - On those rare occasions when your company is facing power outage, the damage can be severe. vSphere 6’s Fault Tolerance protects up to 4 virtual CPUs and allows your applications to keep running in the event of server failures. This feature ensures zero downtime and prevents data loss. Fault Tolerance is needed for applications that require continuous protection.
  • NVIDIA GRID vGPU - VMware partners with NVIDIA to bring high-quality graphics to their virtual machines. GRID vGPU provides exceptional graphics when sharing desktops and applications on a virtual server. In the past some applications were impractical to use on a virtual server, due to their need for high-quality graphics cards. But GRID vGPU can bring those applications to life on a virtual platform without the need to install a high-end graphics card.
The new vSphere 6 packs in a whole load of new features and innovations that will bolster many enterprises’ virtual performance. If you’re interested in integrating VMware into your business, contact us today to find out how.
Published with permission from TechAdvisory.org. Source.

Topic VMWare
February 18th, 2015

Security_Feb18_BWe have become acclimatized to ever-present threats to the security of the information and files we share and store online. But we all still want our data to be as secure as possible and, following high-profile breaches such as the celebrity photo leaks of 2014, if anything the issue of online security is even more prominent in our minds. Since those leaks took place, the security of Apple platforms has in particular been the subject of public scrutiny - it is therefore good news that Apple has now extended its two-step authentication feature to popular applications FaceTime and iMessage.

After the fall-out from the celebrity photo leaks, Apple extended the two-step authentication process (also known as two-step verification) to iCloud, the online storage platform at the center of the scandal. The feature was initially introduced only to the user IDs for access to Apple accounts; the motivation for the launch of that extra security measure was the hacking of a journalist’s data back in 2013. But what is two-step authentication and how does it work to protect your data?

The premise behind two-step authentication, which experts recommend all businesses implement as part of their security strategy, is actually pretty simple. Usernames and passwords are all too easily stolen by malicious parties, whether by phishing emails or a more sophisticated hacking attack. So, rather than typing just your username and password to access your account, the password is teamed up with a four-digit verification code which is newly and uniquely generated each time you attempt to access your account.

The verification code is delivered by text message (meaning that to use the two-step verification feature, you’ll need to have a cellphone to receive the SMS on). As a result, even if a hacker manages to get hold of your password, unless they also have your phone by their side then they won’t be getting into your account. This authentication method is already used by organizations around the world including banks, mobile service providers and other companies who recognize the added layer of security that it brings. And now you can give yourself the same level of protection to ensure that only you can FaceTime your family and send iMessages to your friends.

Fear not, there’s a backup plan to ensure that you can still access your accounts if you happen to forget your password or if something happens to your phone so you can longer receive authentication codes. Apple also provides you with a 14-character recovery key that will get you back in if all else fails. To enable two-step authentication for your FaceTime and iMessage applications, login to your Apple ID account, select Password and Security and then click Get Started under Two-Step Verification.

To find out more about using two-step verification and other security measures to protect your business, contact us today.

Published with permission from TechAdvisory.org. Source.

Topic Security
February 17th, 2015

Productivity_Feb12_BIncreasing productivity is one of the most crucial goals for small businesses, and this is where technology comes in. Tablets are merely leisure tools in the eyes of many users, good for games and movies but not much else. But actually these can be valuable productive tools in the office, too. The business community is starting to realize this and work tablets into everyday business practices.

You already know that tablets are flexible in use, portable, and make great devices for entertainment. But you can make your tablet contribute much more to your business practices too; it’s just a matter of selecting the right applications and accessories to get the job done. Here are some strategies to turn your tablet into a powerful productivity tool.

Out with the games

Yes, we use tablets to play games; from typical Angry Birds to the RAM-consuming Assassin’s Creed. But for the sake of your business you need to get rid of all such distractions. Burying the games in folders won’t help when you know they’re there. So if you don’t want to waste your time and are keen to be be more productive, delete the games!

In with the work-friendly apps

The pre-installed apps such as calendar, calculator, email, clock/timer are all useful tools you'll want to have at hand. These are great for quick information checking. But your tablet has the potential to do more than telling you the time or helping with numbers. Just head over to the app store, browse through over a million available apps and take your pick. Here are a few popular ones to get you started:
  • Dropbox - This app lets you store, synchronize, and share files online. You can gain access to your files or share them with your colleagues anywhere, anytime. And what’s more, it’s safe! With Dropbox installed, your tablet becomes a powerful device that enables you to bring up anything you might need for references while working. Alternatives include Google Drive and OneDrive.
  • Skype - Most businesses are starting to take advantage of the features Skype offers. Need to discuss something with your teammates? You can get in touch with them by using the instant messaging or group call features. Skype also allows you to share files with your colleagues with a simple drag-and-drop function.
  • iWork - If you're an iPad aficionado you'll find that iWork boosts your productivity, with three combined apps - Keynote, Numbers and Pages - that can act as your entire office suite whether you're in the office, at home or on the road.

Organize your home screen

You can focus more on work with a well-organized page dedicated solely to productive apps. Make sure all of your work-related apps are on the home screen. The key is to keep the home screen simple and clean. While you can organize it in any way you wish, it’s best to try out a few different schemes before settling on the one you’re most comfortable with.

Get a Bluetooth keyboard

One of the major disadvantages of a tablet is the lack of a physical keyboard. When you need to handle several documents or do a lot of writing, using the tablet’s on-screen keyboard probably isn’t a good idea. Luckily this drawback can be overcome with a portable Bluetooth keyboard. This way you can easily respond to emails or edit documents. So invest in a Bluetooth keyboard to improve your overall tablet experience and productivity. You'll probably find it soon replaces your laptop.

The tablet trend is in town, and many businesses are already benefiting from these devices. But are you ready to take the plunge? Get in touch with us to see how tablets can help your business.

Published with permission from TechAdvisory.org. Source.

Topic Productivity
February 13th, 2015

BC_164_BDisasters, whether man-made or natural, can happen to anyone. While most people will admit this, a lot of us still have the mindset of “it won’t happen to me.” However, according to one study, storms and extreme weather alone have personally affected one-third of small business owners. And that doesn’t include other disasters such as earthquakes, fires or theft. So if you don’t want your business disrupted in the event of a catastrophe, it’s time to prepare for the worst. Here are a few ideas to get started with a business continuity plan that will ensure you are ready.

The difference between disaster recovery and business continuity

While it’s easy to overlook the differences between a disaster recovery and business continuity plan, there are actually some key variations you should be aware of.

Disaster recovery is the restoration of business operations and IT infrastructure after a disaster has already occurred. Business continuity, on the other hand, is focused on maintaining business operations and profits throughout a disaster. While disaster recovery is mainly focused on the slice of time immediately following a disaster (how you replace your equipment and restore IT infrastructure asap), business continuity looks at the bigger picture - the continuity of the company as a whole. It ensures you can run your business and maintain profits during the process of recovering from a catastrophe. It generally includes a disaster recovery plan as part of it.

Creating your business continuity plan

The first step in creating your plan is to identify which of your IT assets are vulnerable to disaster. To do this, you need to ask yourself some important questions, starting with what might happen if you were to lose the functionality of a specific asset for a day, a week or even longer. Answering this question will help you identify your most critical IT assets; the ones that are integral to your business operations.

Here are some other important questions to ask when drafting your business continuity plan:

  • What is the purpose of my business continuity plan?
  • What disasters can affect my IT infrastructure?
  • What are my key business areas?
  • Which different business areas, assets and departments depend on each other?
  • What is the longest amount of time I can go without functionality of IT assets?
Once you can answer these, it’s time to start planning. Write down your thoughts, and then contact an IT provider like us for assistance. We’ve helped countless businesses just like yours prepare themselves in order to remain operational throughout catastrophes. We can also help you identify potential problems that you may not have thought of.

Need help creating your business continuity plan? Contact us today to see how we can help you stay running and turning profits when disaster hits.

Published with permission from TechAdvisory.org. Source.

February 12th, 2015

SocialMedia_Feb12_BIf you thought your Facebook feed already contained enough pictures of funny cats and other wacky memes, then you’re in for a treat. Fueled by increasing consumer concern about the impact of social media usage on individual privacy - which has already led to the growth of self-destructing image sharing apps like Snapchat - a new arrival on the app scene wants to take things in a different direction to guarantee your privacy. Its secret tool? Cat photos - specifically, bombarding Facebook with lots and lots of them.

But there is more to it than that: the team behind social messaging app Wickr aren’t looking to post images of our furry friends just for the fun of it. In fact, the feline factor is just one feature of the app, known as the Wickr Timed Feed. Wickr actually promises to offer greater security and privacy controls than similar apps like Snapchat - but whereas Snapchat simply lets you set your images to self-destruct once they have been seen by the recipient, Wickr takes an alternative approach.

As well as allowing only pre-approved friends to see your photos within your Wickr feed, the app lets you share each photo through Facebook and control which of your friends can see it. So where do the cats come in? Well, when you first share to Facebook, no-one will see your photo - instead, they’ll see a decoy image of a funky-looking cat. However, Facebook users then have the option to click through to Wickr and, if they are one of up to 151 people you have pre-approved to have access to your real photo, it will be unlocked and the cat will disappear - at least, until the photo automatically self-destructs 24 hours later, as do images on your feed in the Wickr app itself.

If it all sounds a bit like security overkill, then that’s probably because it is. Sharing Wickr photos to Facebook also sounds a little cumbersome, and even more so the process for unlocking a cat-guarded photo, and this could have an adverse effect on widespread take-up of the feature. But it does address genuine concerns surrounding the far and often uncontrollable reach of images and information we post online. What’s more, it appears to be a way to prevent Facebook from claiming ownership of the photos we upload - as much a concern for professional photographers and companies using Facebook for marketing purposes, as for individuals using the platform to keep in touch with friends. Wickr claims that, because the cat photo is all that will be publicly visible unless the bona fide picture is unlocked, that will be the only thing to which the social network could claim to have ownership or reproduction rights.

Whether it catches on or not, the emergence of apps like Wickr is telling of the growing pressure for the usability of social media networks to be balanced with protection for their users’ privacy. It acts as a reminder to businesses to be aware both of potential issues with usage rights for corporate images shared online, and of the need to keep consumer concerns about data misuse in mind when designing social media marketing strategies.

To learn more about how to effectively put social media to work for your business, get in touch with us today.

Published with permission from TechAdvisory.org. Source.

Topic Social Media
February 10th, 2015

Virtualization_B_164Virtualization...the very sound of the word may have you excited about the new opportunities it holds, or your heart pounding in fear of a foreign technology that sounds far too scary. Whatever the case, virtualization isn’t going anywhere. Thousands of businesses are taking advantage of its ability to cut costs and free up office space. If you’re thinking about taking your first step into the exciting world of virtualization, read on. We have some tips that will make the transition easier.

The key to successful virtualization is to not virtualize too much too quickly. Choose one or two items you’d like to test out, and then give it a go. By only focusing on virtualizing a few assets, you’ll be able to accurately measure how much your business is benefiting from virtualization.

Once you’ve decided to make the jump into virtualization, here are a few tips to keep in mind.

Don’t virtualize for the sake of virtualizing

If you have 20 PCs running on an older operating system, but they are still producing results you’re happy with, it may be best to save your money and hold off on virtualization until you really have a need for it.

On the other hand, if you’ve been thinking about buying a new server, it may be smarter to consider getting a virtual server instead since the need is already there.

Understand the risks and challenges of virtualizing individual assets

Server, desktop and application vendors have unique and evolving licensing rules concerning virtualization. With vendor licensing audits becoming more and more frequent, you may be in for a major financial penalty if you’re not following the rules.

It’s been reported that one company saved $4 million in hardware expenses through virtualization. However, they lost $52 million for not remaining in compliance with the software licenses.

Try virtualizing more than one asset

If you start out only virtualizing your server and it doesn’t show immediate benefits, that doesn’t mean you should just give up on virtualization completely. The fact of the matter is that virtualization does save businesses millions of dollars every year in IT expenses, giving them a productivity boost in the process.

You can virtualize many physical assets of your business besides servers. This includes applications, laptop hardware, operating systems and more. All the virtualization process does is deliver these assets to you via the internet instead of having the physical product in your office. So if the server virtualization doesn’t work for you, maybe virtualizing another asset will.

Or it could simply be that your IT service provider is the real problem. Maybe you haven’t found the right virtualization vendor that works best for your business. The only way you’ll ever find out is if you don’t give up the first time you encounter a failure.

For more information about virtualization and how to effectively integrate it into your business, contact us today.

Published with permission from TechAdvisory.org. Source.

February 5th, 2015

VoIPGeneral_Feb05_BOne of the most important factors for a successful business is communication. With the advancement of technology over recent years, Voice over Internet Protocol has been devised to respond to people’s needs. Yet even with VoIP’s huge plus for convenience, the system is always vulnerable in the eyes of skilled data thieves. For business credibility, there’s nothing worse than having your secret deal with a potential buyer being eavesdropped upon. So how can you prevent this from happening? Deploying these strategies can help secure your VoIP system.

Encryptions and Passwords

In most cases your VoIP system might not be using any encryption to protect the conversation from prying eyes and ears. It is prudent to set up encryption that will ensure privacy and repel third parties from eavesdropping on your calls. An attacker would have to break encryptions in order to listen in.

Keep in mind that strong passwords will decrease the risk of the call being intercepted. Once you start using VoIP, immediately change the default password to a strong one. For security purposes, if you’re an administrator you should never use default passwords.

Review your Hosted Services

Many VoIP service applications run on commercial server operating systems from an external party. Ask the host provider about which services are enabled and which are disabled. You should only enable the ones you need. Treat this with the same care as you would normally devote to encryptions and password security.

VoIP Firewalls and Security Layers

Deploying a firewall specially designed for VoIP traffic can help protect your system. The firewall limits types of traffic and closes the session once the call disconnects, therefore shutting down the gates to possible abuses. It also identifies unusual calling patterns and watches out for signs of attack.

But using a firewall alone is not enough. Applying security layers around the server is a way to improve authentication and add protection when users exchange messages. Consider adding endpoint security as an additional layer for authorization by blocking devices until they pass security checks.

Implement Strict Security with Users

Security matters in the workplace, and employees shouldn’t take it lightly. Establish ground rules when using VoIP. Assign each user with appropriate access in a restrictive manner, depending on their needs. Ask users to report any abnormal signs of threats. Also, be on the lookout for strange activities within your VoIP system and try to familiarize users with the techniques data thieves use to attack VoIP connections.

Concerned about your VoIP security status? Get in touch with us and see how we can help.

Published with permission from TechAdvisory.org. Source.

Topic VoIP General
February 4th, 2015

BI_Feb4_BWe’re all familiar with Excel. It’s safe to say that it’s a great tool for tracking data. But what if there was a way to keep track of information from not only Excel, but a multitude of frequently used applications and services? And what if you could find this information by typing a simple phrase such as, “sales for [new product name here] 2014”? Microsoft has made this possibility a reality. And not only may it help save your business time, but it’s also free.

What is Power BI?

Power BI is a Cloud service which mainly functions as a self-service data analysis tool. What makes it unique is its use of advanced visualization options (graphs, charts, etc.) and the ability to find data by using natural language to ask questions and get answers. For example, you can simply type, “which department had the lowest sales profits last month?” and then get a chart that will visually display the sales from the different departments.

Another distinct characteristic of Power BI is its ability to collect and analyze data from various applications and services. These include Salesforce.com, Marketo, Excel, Zendesk and more.

And lastly, being a Cloud based service, the data is easily shareable, and employees can access it whether they’re in the office or on another continent.

Do I really need data analysis for my business?

It’s easier to get ahead of the competition if you know where you’ve been. With knowledge of your past failings or successes, you’ll know what methods and strategies are working and which ones aren’t. Then you can make appropriate business decisions based on facts and not assumptions.

For some, Excel may give you the ability to track all the Business Intelligence you desire - if the data you need is relatively simple and is kept all in one place. But if you have large amounts of data over various applications, then a product like Power BI can be a huge time saver since you won’t have to waste hours finding and organizing it.

If Power BI is so awesome, why is it free?

Power BI comes in two versions: the free one and a pro version for $9.99 a month. The pro version will feature more support for streaming data, quicker scheduled data refresh, and more storage. But light to medium data analysis users will still gain much from the free version.

Likely the real reason for the free version of Power BI is to capture market share from Tableau software, which currently dominates the self-service analytics market. Microsoft appears to be trying to create a simpler data analytic system that will be less complex than Tableau and more appealing to non-tech users.

And once they get sign-ups, Microsoft can then use this as a gateway to sell other Microsoft business products.

Want to discover how Microsoft’s Power BI or other Business Intelligence products can give your business an edge? Contact us today to see how we can help.

Published with permission from TechAdvisory.org. Source.