Network Solutions is our managed service provider for our company's network. Under our NetCare agreement we have experienced excellent service and response time. The help desk support we receive is friendly, professional, efficient and reliable. The knowledge base and experience of the help desk support consistently provide us with positive results.
Due to the monitoring tools, pre-testing of' updates and patches, and notifications, we usually find out about any issues after they have been fixed. We have not had to experience any downtime because of this proactive approach. This in turn makes our business run with more reliability and stability.
In the event of a disaster, Network Solutions has implemented a business continuity solution from Quorum Labs that regularly backs up our system and is user-friendly for us to retrieve our data if the need arises. Overall, we are a very satisfied customer and appreciate our strong business relationship.
Dental Clinic of Marshfield